Effective Date: March 13, 2025

Welcome to the UrbanWea website (the “Site”). These Terms of Service (“Terms”) constitute a legal agreement between you and UrbanWea (“we” or “us”) regarding your use of the Site, browsing of the content, registration of an account, placing of orders, payments, and other related services.

Please read the following terms and conditions carefully. By accessing the Site or purchasing our products, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Site immediately.

1. General

1.1 UrbanWea provides high-quality, stylish, and comfortable spring and summer women's clothing. The Site is operated by UrbanWea, and all content and services are subject to these Terms.
1.2 These Terms apply to all users of the Site.
1.3 By using the Site, you acknowledge that you have read, understood, and agreed to these Terms and any future amendments.

2. Definitions

• User: Any person or entity using the Site.

• Service: Products, services, and tools provided via the Site.

• Account: A registered identity for using certain functions of the Site.

• Order: A purchase request submitted via the Site.

• Intellectual Property Rights: All legal rights concerning Site content.

3. User Eligibility

3.1 The Site is only available to users with full civil capacity. Minors may use the Site only with guardian supervision and consent.
3.2 Users must provide accurate and complete information.
3.3 We reserve the right to refuse service to users who violate laws or these Terms.

4. Account Registration and Security

4.1 Users must provide legitimate and complete information when registering.
4.2 Users are responsible for keeping their account and password secure.
4.3 We reserve the right to refuse, suspend, or terminate any account at our discretion.

5. Order, Payment, and Product Information

5.1 Users must verify all order details before submission.
5.2 Orders take effect only after successful payment.
5.3 Prices and product availability may change without notice.
5.4 We reserve the right to cancel orders due to system errors or force majeure.
5.5 Users should verify product information independently.

5.6 Supported payment methods: Visa, Mastercard, American Express, Discover, JCB, Google Pay, Apple Pay and Klarna.

6. Shipping and Delivery

6.1 We partner with third-party logistics providers.
6.2 Users must provide accurate delivery information.
6.3 We are not liable for delays due to force majeure or third-party issues.

7. Return and Exchange Policy

7.1 Users may request a return or exchange within 30 days if the product is defective or incorrect.
7.2 For personal reason returns, the user may bear associated costs.
7.3 Returns require order number, product photos, and proper documentation.
7.4 We reserve the right to review and reject frequent or abusive return requests.

8. Intellectual Property

8.1 All Site content is protected by intellectual property laws.
8.2 Users may not reproduce or use any content without written consent.
8.3 Infringements must be reported to UrbanWea.

9. User Conduct

9.1 Users must comply with applicable laws and these Terms.
9.2 Users may not post or transmit illegal, infringing, or harmful content.
9.3 Violations may result in account termination and legal action.

10. Privacy and Data Protection

10.1 User information is protected as described in our Privacy Policy.
10.2 We do not disclose personal data without consent or legal requirement.
10.3 Users have the right to manage their personal data.

11. Third-Party Links and Services

11.1 The Site may contain third-party links for user convenience.
11.2 We are not responsible for third-party content or practices.

12. Disclaimer

12.1 We strive for accuracy but are not liable for errors or interruptions.
12.2 Users assume all risk in using the Site.
12.3 We do not guarantee or endorse third-party advertisements or content.

13. Limitation of Liability

13.1 We are not liable for indirect or incidental damages.
13.2 Liability is limited to the amount paid by the user for the relevant transaction.

14. Indemnification

14.1 Users shall indemnify UrbanWea against any claims resulting from misuse or violations of these Terms.
14.2 We reserve the right to pursue legal remedies.

15. Dispute Resolution

15.1 These Terms are governed by the laws of the Hong Kong.
15.2 Disputes will be settled through negotiation or court proceedings in UrbanWea’s jurisdiction.
15.3 Legal actions must be filed in the appropriate court.

16. Changes to Terms

16.1 UrbanWea reserves the right to amend these Terms at any time.
16.2 Continued use of the Site after changes constitutes agreement to the revised Terms.

17. Termination

17.1 We may suspend or terminate accounts for violations without liability.
17.2 Users may stop using the Site at any time. We may retain transaction history as necessary.

18. Other Provisions

18.1 These Terms represent the complete agreement.
18.2 Invalid provisions do not affect the validity of the remaining Terms.
18.3 Headings are for reference only.
18.4 All notices must be made in writing to the contact information listed below.

19. Contact Information

For any questions regarding these Terms or the Site:

• Customer Service Email: support@urbanwea.com

• Mailing Address: Hong Kong Youbuy Limited, Rm 101A, 1/F., Genplas Ind Building, 56 Hoi Yuen Road,
  Kwun Tong, Hong Kong.

20. Final Provisions

20.1 These Terms take effect upon the user’s first use of the Site or services.
20.2 Disputes will be resolved according to these Terms and relevant laws.
20.3 For any questions, contact UrbanWea for clarification or assistance.