2. Email

You may also contact us directly via email at:
support@urbanwea.com
We aim to respond within 24 hours.

3. Mailing Address

For returns or official correspondence, please send to:

Hong Kong Youbuy Limited

Rm 101A, 1/F., Genplas Ind Building, 56 Hoi Yuen Road,
Kwun Tong, Hong Kong.

Frequently Asked Questions

Before contacting us, you may wish to visit our Frequently Asked Questions page. It includes information about order processing, shipping, return policies, and more.

Feedback and Suggestions

We value your feedback. Whether it's about our products, website experience, or service quality, your comments help us improve. Feel free to reach out using any of the contact methods listed above.

Job Opportunities

If you are passionate about fashion and interested in joining our team, please visit our Careers Page for information on current openings and how to apply.

Privacy and Security

We take your privacy seriously. To learn how we collect, use, and protect your personal information, please refer to our Privacy Policy.

Website Terms of Use

By using our website, you agree to our Terms of Use. Please read them carefully before proceeding.

Emergency Contact

For urgent matters outside of business hours, please email support@urbanwea.com. We will respond as soon as possible.

Thank You

Thank you for your interest in and support of UrbanWea. We look forward to building a lasting relationship with you and providing excellent products and services.

Disclaimer

All information submitted through the contact methods above will be handled in accordance with our Privacy Policy. We will never use your personal information for unauthorized purposes.

Final Reminder

Before contacting us, please ensure that your contact details are correct so we can respond promptly. If you do not receive a reply within 24 hours, please check your spam or junk folder.